Q: How is the expander added?
A: The expander is added to the paste mix dry, per one bag per batch custom weighed to meet your paste mix percentage ratio required for the application.
Q: How is the expander supplied?
A: In heat sealed 3-ply paper bags packaged in a single box placed on a pallet. The boxes have removable sides sides for easy access to the bags.
Q: Why should I procure from Hammond Expanders?
A: We have been developing, producing and supplying expanders for over 70 years and have well established ourselves and the leader in expander technology, quality and supply.
Q: Can I choose what raw materials are used per a certain expander?
A: Yes. We carry a full range of raw materials for our 80 plus formulations that gives you the ability to control cost relative to the needs of the application your batteries will be used for.
Q:What quality measures are taken to assure the expander meets my requirements?
A: We are ISO 9001: 2008 certified and test not just every batch of material but every pallet to assure it meets Hammond Expanders elevated quality requirements.
Q: Do you warranty your expanders?
A: Yes. As many of our customers warranty their batteries, we warranty our expanders.
Q: Where can you ship to?
A: We routinely ship throughout the world from either our U.S., UK or Malaysian locations.
Q: Can you offer technical assistance even if it may not be related to your expander product?
A: We can and do within reason; we have two scientists on staff- they like the challenge.
Q: If we currently use and want to continue to use the slurry method of adding expander, but would rather not mix the raw materials ourselves, can Hammond Expanders offer expanders in bulk?
A: Yes. Let us handle the procurement, storage, blending and housekeeping issues and you can concentrate on making a better battery.
